Airstream Adventures Northwest
  • Covington, WA, USA
  • Full Time

Airstream Adventures NW has an opportunity for parts counter person. This is a full time, benefited position working in an upbeat, face paced atmosphere. This position will work with service technicians as well as the public. You will be responsible for shipping and receiving freight as well as stocking and selling parts.

Essential Functions / Major Responsibilities:

  • To persuade and influence a Guest to make a purchase decision (from us) sooner or later preferably today.
  • Assist in retail guest purchases.
  • Knowledge of the location of all parts and some knowledge of uses and installation techniques.
  • Ensure guest satisfaction through efficient and timely processing of parts orders within the guidelines of company policies and procedures and by checking parts availability.
  • Verify prices and enter orders into computer.
  • Analyze guest requests for parts; provide parts information and prices from service manuals, reference materials and computer.
  • Ability to provide substitute parts information for obsolete/upgraded parts based on experience and outstanding orders.
  • Responsible for following up on back orders by checking with other parts personnel and sources to determine status of orders and provide answers to guests.
  • Establish a good relationship with distributors, dealers, service centers and consumers in order to notify them of parts availability and shipment dates determined by tracking orders and/or invoices through the computer system.
  • Address complaints and resolve problems.
  • Communicate well with management from Sales and Service departments.
  • May cross train to perform other duties.

Qualifications:

  • Minimum 1-year parts experience
  • Computer Knowledge
  • Shipping and Receiving
  • Billing out RO's
  • RV Industry a bonus!

We are an equal opportunity employer who offers health, dental and vision benefits as well as life insurance and 401K. PTO days (personal time off).

Airstream Adventures NW is a drug free company who requires and pre-hire drug screen and background check.

Airstream Adventures Northwest
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